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Orders & Changes

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Orders & Changes

  • Once an order is placed, it must be canceled within 24 hours, as orders are quickly moved into production and blanks are ordered. After this window, we’re unable to make changes or cancellations.

  • No, once an order has been shipped, it cannot be canceled.

  • Once an order is placed, it must be canceled within 24 hours, as orders are quickly moved into production and blanks are ordered. After this window, we’re unable to make changes or cancel parts of the order.

  • Once an order is placed, any size, style, or color changes must be requested within 24 hours. After this window, the order is already in production, and adjustments can no longer be made.

  • Due to the made-to-order nature of our products, we do not accept returns. However, if your order arrives damaged, or if the wrong item, size, or color was sent, we will either replace it or issue a refund. We may request photos to confirm the issue.