Customers

Yes, we offer a Buyer Protection program that safeguards your purchases. If you receive a damaged item, something arrives incorrectly. Our support team will work with you to resolve the issue, whether that means issuing a refund, sending a replacement. However, once a package is shipped, we have limited control over lost packages. In such cases, we’ll assist you as much as possible by contacting the carrier and helping to file claims.
Contact email: support@tee-zr.com